Frequently asked questions

Settlements

The payments completed via MoovPay will be consolidated and settled to you daily*. The funds will be transferred to the settlement bank account that you provided during application.

*excluding weekends, public holidays and UnionPay Settlement Holidays

Settlement holidays are days when there are no settlements made, either due to your local bank not operating due to your local bank holiday, or China UnionPay not operating due to holiday in China. All settlements that are supposed to be settled during these periods will be consolidated and processed on the following working day.
It depends on the settlement period agreed in the Merchant Agreement, which can be as soon as T+1.
The Merchant can check their MoovPay Account. Alternatively, the Merchant can also check the inflow of funds in their bank account.

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